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Does my business really need a website?

Until now, the only way a small business could market to customers outside their local area was by using expensive advertising media. Most companies can't afford regional or network radio and TV advertising, or expensive national magazines. But with a Web site, they now have the vehicle necessary to very cost-effectively reach the vast Internet community - throughout the World!

What is the cost of a website?

There are basically two types of websites... informational and e-commerce. We offer small business website plans as well as larger e-commerce sites. Because of the various sizes and needs of websites, to quote you a price, contact us or send your query and we will be happy to discuss your needs.

What is a Domain Name?

A domain name is your web address. When someone types your domain name into a web browser, your web pages will open. Behind the scenes, the domain name is actually pointing to a physical location- a server - that holds your web page files.

How long does it take to have a website made?

It depends on how long it takes you to decide on your general graphics and layout as well as the actual size of the content. Once I have that information, plus the actual information for the body of your site, the average small business website is completed within a couple of weeks. After that, we will go over the final website and fine tune your preferences.

What are the things that you expect from my company to complete the web site design?

Brochures, logos, photographs, product descriptions, business cards etc. are all recommended resources to use. For new businesses we will help you get started from scratch. A dedicated person will answer any questions during your website project.

If I have a website, will you make changes for me?

We can redesign website or add content to an existing site, and costs less money than building one from scratch.

How do I promote my website to the potential customers spread across the globe?

When you have approved your web design with us, it will be ready to go live. From start to launch and beyond, Web Era works with you to ensure your success - we have specialised on search engine optimisation and ranking methodologies. We do the keyword research, copy re-writing, search engine submission, etc.

Is there any maintenance required after designing and hosting a web site?

Depending on the business, some amount of maintenance would be required. As your business evolves, it may require some things to be added, deleted, or modified. If there is no much change in the business from time to time, the maintenance will also be minimal.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Once my website design is completed -what aftersales service do you offer?

We fully support any website we design and are always available when you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention.

In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

Will my website design be "Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

How to choose which web designer to design my website ? Why I choose Web Era Services!

There are thousands of web designers - most advertise on the Internet trying to persuade you to place your website design in their hands. Which web designer should you choose? What knowledge should your web designer have? Which website design company should I choose? See, why you should work with us ?

I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.


If I choose a CMS System 0r Content Management System - can I be sure that my webpages are "Search Engine Friendly"?

Yes with the Web Era CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use - effective and intuitive.


I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.


How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask GCW to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present.

We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.


Will everyone see my web site the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need re-evaluation.


Can you provide all our web design and hosting services?

Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.


Do you guarantee that my site will always be available?

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.


Do you use Flash animation in your website design?

Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.

Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information. For Banner display we use Jquery.


Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up Unlimited email addresess e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com


Can I see how many visitors I've had to my website?

Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.


Do I need to install any software?

No is the simply answer.


Can I have an e-commerce system for my website?

Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay, Protex or whichever third party you wish to use.


When can I update my website content?

If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable.


Is there any training provided with the Content Management System - CMS?

The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you - however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have.


How much will a website cost me?

The cost of a web site varies depending on the site and complexity. Read More


How many pages can I have on my web site?

As many as you like. From a search engines point a view - The more the better!


I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies. Read More


Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

What if I do not like the design?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.



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